Terms &
Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The terms ‘MPM Products’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hurdsfield Industrial Estate, Hulley Road, Macclesfield SK10 2JZ. Our company registration number is 461 0825. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.We accept Visa, MasterCard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, we will also take orders over the telephone.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And HandlingWe ship all our goods using the Parcelforce 24 next day delivery service, depending which part of the united kingdom you are based in.
The cost of the delivery is £5.00 but FREE for orders that are over £50.00 excluding VATPlease note we only ship within the United Kingdom and Ireland.
Delivery ScheduleWe will normally send your order to be received the following day, with the exception of goods ordered on a Friday, these goods will be delivered on the next business day being Monday.Any orders received after 12.00pm Monday to Thursday may not go out until the following day, we will endeavour to get them out on the day of the order but this cannot be guaranteed.
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax ChargesFor orders made from the UK 20% VAT is added.
Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us

If you are unhappy in anyway, please don’t hesitate to contact us on 0800 083 0599 or via email or you can write to us at –

MPM Products Limited
PO Box 613
Macclesfield
Cheshire
SK10 9JD

Returns PolicyYour rights to return goods are protected under the EU Distance Selling Directive.You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or described incorrectly.Any goods returned should be in saleable condition.These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Applaws Cat October 2022 GiveawayThese terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
The Promoter: MPM Products, 2nd Floor Trident 3, Trident Business Park, Styal Road, Manchester M22 5XB
Eligibility
1. This competition is open to residents of the United States aged 18 or over.
2. This competition excludes employees of MPM Products (the“Promoter”), their immediate families, its affiliated companies, distributors, agents or anyone else professionally connected to the Promotion.
3. Internet access and a Facebook or Instagram account are required.
4. Entries are limited to one per person, per day. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple Facebook or Instagram accounts will be disqualified. Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is re-posting the same content multiple times or using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize awarded will be void.
5. Max. one (1) prize per charity for the duration of the promotion.
Promotional Period is from 09:00 PST on 10/04/2022 until 23:59 PST on 10/11/2022
6. The main promotional period is from 09:00 PST on 10/04/2022 until 23:59 PST on 10/11/2022
Entry Requirements
7. Entrants are required
o Facebook : Nominate a charity of your choice in comments below and this post share with a friend
o Instagram : Nominate a charity of your choice in comments below and this post share with a friend
8. Numerous factors outside the control of the Promoter may interfere with the operation of Facebook or Instagram. The Promoter does not therefore guarantee continuous, uninterrupted or secure access to any of the platforms.
9. Incomplete, illegible, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
10. The Promoter monitors responses to this Promotion and if any responses or any previous posts made by an entrant are, or could be regarded as being disrespectful towards other members of the Facebook or Instagram community, or which contain anything which is likely to, or could cause offence or distress will be removed from the Promotion. As someone who enters the promotion, your use of Facebook or Instagram is subject to the terms and conditions.
11. A participant’s entry will be deemed invalid if the post –
o contains defamatory, malicious, indecent or other inappropriate content;
o includes the names, images or statements of any individual without their express permission; or
o in the reasonable opinion of the Promoter, causes any widespread or serious offence (taking into account prevailing community views or standards).
12. By participating in the promotion, the entrants license and grant the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish and display such content for any purpose in any media, without compensation, restriction on use, attribution or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that the materials contain no copyright materials, are their original works, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights. Participants also warrant that any person featured has given their express permission and/or any child (under 16 years) has parental or guardian consent.
Prize
13. There are two prizes to be won in total, during the month of October 2022. The charity will each receive a bundle of Applaws wet cat food products.
14. Flavors those winners will receive will be at the discretion of MPM Products and may include short dated stock. Where short date products are included in the prize MPM Products hereby warrants that these products are safe for consumption. There will be no choice of prize for the winners to pick from.
15. There is no cash alternative or refund for unused portions of the prize unless otherwise agreed between the Promoter and winner. In the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar prize of equal or greater value at the Promoter’s discretion.
Winner Selection and Notification
16. Winners will be selected at random throughout the promotional period. 1 x winner will be selected to receive prizes from entries made on Instagram and 1 x winner will be selected to receive prizes from entries made on Facebook. Selection of the winning entry is at the sole discretion of Promoter.
17. Winners will be notified via comments or direct messages on the specific social platform within 14 days of the comment date and will be required to provide personal details of their chosen delivery address and contact number.
18. If the winners do not reply within 7 days of initial contact, their prize will then be offered to a reserve winner.
19. The prize will be sent out within 28 days of receipt of the winners chosen delivery address and contact number.
General
20. The Promoter’s decision is final with regard to all promotional matters.
21. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, the Promoter may in its sole discretion modify or suspend the competition or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
22. The Promoter reserves the right to verify all entrants including but not limited to asking for address and identity details (which they must provide within 7 days) and to refuse to award a prize or withdraw prize entitlement, and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
23. Winners agree to participate in any reasonable publicity required by the Promoter.
24. The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law in which case that liability is limited to the minimum allowable by law.
25. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. By entering the promotion, all participants accept that they have no claim against Facebook or Instagram. By entering the promotion, all participants agree to a complete liability release for Facebook or Instagram.
26. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
27. This promotion is subject to United states Law and the entrants submit to the exclusive jurisdiction of the United States Courts.
Data Protection
28. The Promoter will only use the participant’s personal details supplied for the administration of the promotion and for no other purpose, unless the Promoter has the participant’s consent. Participants’ personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998.
29. By participating in the Promotion, participants agree to the use of their personal data as described here.