My pet was ill/or is refusing the food after eating the new dry kibble. What could be causing this issue?

We’re sorry to hear that your cat hasn’t enjoyed the new recipe. If you have any concerns about their health, please get in touch with your vet for some advice. [Follow standard process for pet illness complaints].

If your cat is new to Applaws, it might be best to introduce them to the food slowly. Try mixing a couple of pieces of kibble into their old food at first and then gradually increase the amount over 10 days until your cat has fully transitioned.